Delete your Love Bluff account
This page is the web deletion request path. It works independently of the app — you can use it if you have uninstalled Love Bluff or cannot sign in on a device. This page itself explains the full flow so you know exactly what happens before you start.
How web deletion works
- Submit a request with the email address on your Love Bluff account, using the form below (once connected — see the status notice) or by emailing support.
- Verify it’s you. We send a one-time confirmation link/code to that account email. A request is never acted on without this verification — this protects you from someone else deleting your account. If you no longer control that email, contact support and we will explain alternative identity verification: [process TBD — owner to confirm].
- Confirm the deletion from the verification link and acknowledge the effects listed below.
- Immediate effects on confirmation: your sessions are signed out everywhere, pending invitations are revoked, and your pairing is ended.
- Within 7 days: your active personal data is removed from production systems, and deletion is requested from our processors where applicable.
- Within 35 days maximum: backups containing your data expire. Restore procedures reapply deletion records, so restored backups do not bring deleted data back.
- Confirmation: you receive an email confirming completion: [sender/wording TBD — owner to confirm].
What deletion does — and does not do
- Your partner: unpairing happens as part of deletion. Shared narrative history is purged within 7 days, except narrowly documented abuse/legal retention. Minimal numerical results may be retained only as described in the Privacy Policy retention schedule.
- Purchases: deleting your account removes your Love Bluff entitlements. If your partner had derived access from your Premium or packs, that access ends.
- Billing — important: account deletion does not cancel a store subscription. Cancel Premium in your App Store or Google Play subscription settings to stop future charges. Cancellation is not a condition of deletion — you can do either, in any order.
- What may be kept: only records we are legitimately required to keep (for example, narrow abuse-prevention or legal records), as described in the Privacy Policy.
- Rejoining: you can create a new account later, but deleted matches, scores, and history cannot be recovered.
Prefer to delete in the app?
Open Love Bluff → Settings → Account → Delete account. It is never paywalled and takes effect on the same schedule described above.
Request deletion
Status — request intake not yet connected: the support mailbox is [SUPPORT EMAIL TBD — owner to confirm], so this form cannot yet deliver a request and submitting it sends nothing. Before launch, this form will be wired to the verified support/deletion intake (with abuse protection and the email-verification step above), and the store listings will point here. Until then, do not enter personal information you need acted on — no request submitted on this pre-launch page can be processed.
Once live, requests go to: [SUPPORT EMAIL TBD — owner to confirm]. We will never ask for your password or payment details to process a deletion.